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 Customer Service in Pune

Experience: 0-5 Year(s).

Location: Pune

Salary : Rs. 2,00,000 - 5,00,000 P.A.

Job Views: 82+ | Job Applicants: 0

Job Description

Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service. Roles & Responsibilities:- o Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures. o Clarify customer requirements; probe for and confirm understanding of requirements or problem. o Support customers across Telecommunication, Financial Services & Healthcare vertical. o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile:- o Any Graduate fresher OR Under-Graduate / drop out / pursuing are eligible. o BE/Btech freshers are eligible. o Excellent verbal and written communication skills. o Flexible with 24/7 Environment. Additional Benefits:- o A/C cabs Facility. o Medical insurance o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs o Gratuity o Employee / corporate discounts at the majority of retail chains/hospitals/laboratories

Role Category : Customer Service/ Call Center/ Bpo
Role :Customer Service in Pune
Employment Type :Permanent

Education

UG : Any Graduate
PG :Any Postgraduate
Doctorate : Any Doctorate P.A.

Key Skills
upselling
voice
international calling
inbound customer service
outbound calling
sales
customer support
voice process
voice support
customer service representative
selling
communication skills
customer care executive

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