Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service. Roles & Responsibilities:- o Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures. o Clarify customer requirements; probe for and confirm understanding of requirements or problem. o Support customers across Telecommunication, Financial Services & Healthcare vertical. o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile:- o Any Graduate fresher OR Under-Graduate / drop out / pursuing are eligible. o BE/Btech freshers are eligible. o Excellent verbal and written communication skills. o Flexible with 24/7 Environment. Additional Benefits:- o A/C cabs Facility. o Medical insurance o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs o Gratuity o Employee / corporate discounts at the majority of retail chains/hospitals/laboratories.
Role Category : Customer Service/ Call Center/ Bpo
Role :Customer Service in Chennai
Employment Type :-- Select Employment Type --
UG : Any Graduate
PG :Any Postgraduate
Doctorate : Doctorate Not Required P.A.
You can also refer your friends as well, as we have very huge openings with us.
Note: We dont Charge any fees from any candidate.